Topic: Vodafone - A warning


Forresters    -- Jun-7-2018 @ 9:03 AM
  We purchased a 4G dongle and set up a contract for £15 per month for 5GB of data usage.  We don't stream so the allowance should have been more than sufficient.

The dongle was used for 10 days in the first month in May and we managed to exceed our data allowance by 5.25GB.  Most of which were over the last two days so goodness know how we managed that.


So the cost of the additional usage was £143!  They would not offer any refund so I have cancelled the contract.  What a rip off.


The moral is to apply a data cap on your usage if you have the same arrangement

The pace of life down there
suits us


VetChugger    -- Jun-7-2018 @ 12:18 PM
  Or like me, stick to PAYG then there are no surprises!

Trevor


ChrisHGB    -- Jun-7-2018 @ 12:34 PM
  You have to be careful with data usage. YOU most likely did not use all that data but if the phone starts updates and app updates and is not on it's base Wi-Fi it can eat data. When I was in Australia for a few weeks I put my phone on flight mode and never took it off. I used it for photos maps any  internet via hotel Wi-Fi and bought the cheapest PAYG phone out there to make calls. I have heard of folks getting bills in excess of a grand.

Chris.


uitmis    -- Jun-7-2018 @ 2:57 PM
  It's not just Vodafone -it happens on all networks if you're not careful and leave programs and apps running in the background. There have been many warnings on TV and in the press - especially when people take their phones abroad.  I have Vodafone pay as you go 1 which means you never spend more than £1 a day, so I don't have to worry.


SteveO    -- Jun-7-2018 @ 9:21 PM
  You have my full sympathy. I was supposed to be running a quiz on here last year when our home broadband went down and I tethered my phone to my laptop as a last resort. It turned out that there were insufficient punters to make the quiz worthwhile, but in the half-hour before I curtailed the evening, I still managed to exceed my data allowance 4x at a cost of around £30. I suspect that this was due to my laptop running updates in the background. I have now set a cap on my data usage, which comes into play when my allowance is reached. I have also set my laptop's Internet connection to "metered", which stops the worst excesses of background data consumption.


Steve

Old enough to know better.


Steve51    -- Jun-8-2018 @ 8:08 AM
  I use my phone as a mobile hot spot, easier to keep an eye on data usage. At this moment, I am in southern France, typing this on my tablet and simultaneously streaming Radio 2 to a Bluetooth speaker, all courtesy of my phone and an old '3' all you can eat data contract. That said, I do have a cap tethering usage. Smile

Steve. CM1 and NR12


Karen&Mike    -- Jun-8-2018 @ 8:18 AM
  I do the same Steve. Have done for a few years now and find it the best option. Use it for internet when on the boat, and also very useful on journeys such as the trip to/from Norfolk (when Mikes doing the driving obviously!) It means I can browse the net, read the news, shop on line, etc etc instead of just sitting there doing nowt on a journey  I know so well it means looking out of the window can get a tad boring!

Enjoy France - are you on the water ?

Karen

"Wind up the elastic band Karen - we're setting off!!"


Steve51    -- Jun-8-2018 @ 8:24 AM
  Hi Karen, no not afloat, although we did do that one year. We are at a coastal resort near Perpignan.

Steve. CM1 and NR12


Karen&Mike    -- Jun-8-2018 @ 8:34 AM
  On the rivers or by the sea - perfect holiday as far as we are concerned! Have a great time. I'm off to help my  friend with her garden today, which I do enjoy,  but a view of the river or the sea would make it even better!

Toodlepip for now, Karen

"Wind up the elastic band Karen - we're setting off!!"


Steve51    -- Jun-8-2018 @ 8:38 AM
  Cheers

Steve. CM1 and NR12


Forresters    -- Jun-8-2018 @ 9:35 AM
  I normally use my mobile which is O2 as a personal wifi for the laptop.  This worked well until we moved to Ferry Marina where we barely get 3G on O2.

Hence the purchase of the dongle on Vodafone.  So we anticipate using the dongle infrequently of course when on the boat.  We therefore went for a low monthly contract with a 30 day cancellation so if not down for a month or so we could cancel.  I think the answer is Pay as you go.

The irony is, the Vodafone signal is not much better at Ferry Marina than O2.  My sis-in-law is on Three which did not connect anywhere from How Hill through to Coltishall.  O2 did but very poor at Ferry Marina.

Any thoughts on a Network at Ferry Marina please?

The pace of life down there
suits us


Steve51    -- Jun-8-2018 @ 9:47 AM
  My phone is dual SIM, the other one being Plusnet which rides on EE. I usually get a good signal with that in Horning. We have WiFi on our mooring in Horning, so only use the phone for internet when away from the mooring.

Steve. CM1 and NR12


Forresters    -- Jun-8-2018 @ 10:18 AM
  Thanks Steve

So EE is ok in Horning?  Ferry Marina have a customer wifi but we find on our mooring which is just over half the distance away towards Pedros the wifi is very weak.

Other than the wifi we have been very impressed with FM and their facilities

The pace of life down there
suits us


Steve51    -- Jun-8-2018 @ 10:52 AM
  Horning is one of those places where phone signals vary so much. I used to be with Vodafone, but where we are on Grebe Island, it was very hit and miss, while others I know say they have no problems. EE works for us on Grebe, yet move a couple of hundred yards and it may not.  My other sim on 3 is useless on the mooring.

Steve. CM1 and NR12


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