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Posted By Discussion Topic: BNA Video and Yard training working?

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ncsl
Jun-17-2021 @ 9:14 AM                           Permalink
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Mudplug Juggler
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I am sure we all know that the BNA has spent a lot of money on video for the handing over the boat handling together with the boat yard.

You can tell how well this has worked !!!

www.youtube.com/watch?v=WZN3j2uXTPs


The BNA have NOT replied to me after I sent this to them and the Ranger who had to board the boat in mid river to bring the boat into the mooring said he would report to the BNA as well.




I cruise on THE NORFOLK BROAD as I can not cruise on something that is NOT.

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Dzign
Jun-17-2021 @ 9:36 AM                           Permalink
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They should have the decency to reply to every email they receive..
Didn't see the pilot of the hireboat presume it was a chimp driving.

L

Karen&Mike
Jun-17-2021 @ 10:48 AM                           Permalink
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Karen&Mike
          

Oh my goodness Paul (&Daph) , that's absolutely awful. So sorry that your new boat was damaged in this way - how stressful the whole incident must have been for you both. These incidents demonstrate why people like us feel like giving up sometimes.

We had a similar back end swipe from a hefty ( and fast !) hire boat a few years back when moored side on at Wroxham. The same scenario too - a helm totally unaware of how his back end was/would  thunder round. We found the worst area of damage to our grp (on the very day we had taken her out after a full hull job) was not at the point of impact but where the hull on the other side had been squashed against the quay heading. It was a shorter smaller  "wack" where we were actually hit by the other boat corner but a longer split where poor Loughie was squashed on the other side.

I sincerely hope that yours is not so bad and easily sortable but the often overlooked fact is the time and inconvenience and interruption to boating time and enjoyment that this sort of thing causes. We made the mistake of allowing the hire yard to do repairs. They took ages, we had to take it there etc, and eventually we took her back before everything was done as we got fed up ! Should have gone through our insurers.

As hire boats get bigger, and yards can still be seen "throwing" boats around with full revs and sharp movements, this type of incident will continue to occur. And with graver consequences sometimes , I fear - did anyone else notice the lady at the back lost her balance as the boat came in full pelt ? !  

With bigger powerful boats , and even gizmos that can be dangerous when handled wrongly, something has to change. Whether the hire industry like it or not. It works in other countries. Basic competencies need to be addressed.

We sadly now have more stress when moored up at 24 hour spots and often feel we cannot go off for a walk ( exercise is important !) and leave the boat unattended. So we mudweight a lot more these days, but why should we have to ? Our toll payment gives us use if the public moorings but the disregard and lack of tuition by the hire industry is impacting ( excuse the pun ) our use of facilities.

The good old days with smaller boats, when proper handling had to be understood (no gizmos) and there was a generally slower pace, are long gone. Cars are faster and more powerful and many people simply take a much bigger heftier boat out on the river and treat it like a car ! Times have changed, boats have changed, attitudes and behaviours have changed, so it's time to rethink how these boats are handed over with a set of keys and an optional video.

Rant over. Keep us posted Lord Paul. Hope it can be sorted quickly.

Take care , Karen & Mike

"Wind up the elastic band Karen - we're setting off!!"

BuffaloBill
Jun-17-2021 @ 12:09 PM                           Permalink
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We're not going to miss that one bit!! It's going to get
worse this year and next too.

The older I get...
The better I was....!!

Karen&Mike
Jun-17-2021 @ 3:09 PM                           Permalink
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Should add that an owner in this situation could easily be injured trying to sort the situation because you can never account for the random actions of a helmsperson who is either inexperienced or in a panic. Seems he/she had no concept of the boat being on a moving surface with wind and tidal flow too. This seems to be overlooked by many in the incidents we've seen over the years - the notion that this 40 or more feet of boat is static other than what the helm actions it to do. The misconception that you simply drive then like a 12 foot long vehicle on a solid surface of road.

We've all been there , on both sides I guess but the lady seems unfazed or even lacking in understanding of the situation both in terms of the damage or what to do. Didn't notice the footwear but she did nearly fall and could so easily have been crushed or worse if that had happened. She seemed unaware that she should quickly tie up one end then deal with securing the other end of the boat , instead just holding the rope in her hand. She didn't even seem to care that Paul's boat had been damaged.

I know we were all new to this at some stage, and that things can go wrong anyway - I messed up as we came back into our mooring last time but being as we take it slow and we are a small boat it was easily rectified  - but surely this video proves that the handovers are not working/not enough. This wasn't a reckless person (difficult for a yard to anticipate) but a clearly inexperienced crew with very very little idea , let out on the river with 40 plus feet of a dangerous machine.

Paul I suggest you offer this video ( at a price !)  to all the yards to show their customers how things go wrong. It might hammer the message home much better than showing them a video that makes it look easy!

K x


"Wind up the elastic band Karen - we're setting off!!"

steve
Jun-17-2021 @ 4:40 PM                           Permalink
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Well this comment probably wont go down well with a few people, but with all these new boat handling videos for hirers and new updated handovers and led to believe that the hireboat yards ask the question " have you watched the video links? " on hand over " if not can you please watch them now before you leave ", are the hireboat yards actually doing these checks and again continuing rushing through to get the boats out ? There's been a few stories ive heard lately that makes think this ? One was " whats rhonding hooks ,don't know where they are on here " ? I dread to think come end of july what else is gonna happen,  

steve and vicky
( apparently a moaner)


This message was edited by steve on Jun-17-21 @ 9:28 PM

Paladine
Jun-17-2021 @ 7:59 PM                           Permalink
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Last Bank Holiday, my wife was aboard our (moored) boat when it was hit by a 44’ hire boat. The force of the impact threw her from the galley into the stern cabin. She suffered bruising and whiplash. For an arthritic, asthmatic 76-yr-old, those are hardly minor injuries. The boat sustained some damage.

The helm of the hire boat knew full well that the collision had occurred and that my wife was on board, but made off without stopping!

My fore and aft dashcams (Garmin 55 for anyone interested) recorded the whole incident. I would love to publish the recordings, but proceedings, both criminal and civil, are being considered, so it would not be wise to do so. It was their first day out and the first time they had hired a boat.

The boat will be repaired at the boatyard of my choice, despite efforts by the hire company to let them repair it, but they will be footing the bill.

The incident has been reported to the Marine Accident Investigation Branch, with the video. They were most interested. They do not only deal with ‘serious’ incidents at sea, but also ‘minor’ incidents, such as ours, and even incidents where there is no damage or injury. They may not investigate these, but will record them, and I’m sure it wouldn’t take long for them to see a pattern emerge if everyone who suffers such an incident, even a no injury/no damage collision, reported it to them.

It only takes a few minutes to phone them, and a few more to complete the on-line Accident Report Form. That would be much more beneficial to all boaters if the time was spent like that, rather than impotently moaning about the situation on social media.

Take a few minutes to click on the links below and see just how easy it is to do. Until such time as the Broads No-Authority is taken to task by the likes of the MAIB, you can rest assured they will only continue to make the right noises and carry out tick-box exercises, like they have been doing for the past 20 years or more. There is a solution and it is in YOUR hands.

REPORT EVERY INCIDENT TO THE MAIB.

https://www.gov.uk/government/publications/report-a-marine-accident?fbclid=IwAR38AFCu_UdUIPmioyxAl-7KGj5xV17k20xCm3TeSCVwG9JRlUwPLIQlH9M

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/919915/AccidentReportForm_ARF.docx

"..for the avoidance of any doubt, the broads are not legally a national park and do not come under the national park legislation, and nor will they."
Parliamentary Under-Secretary of State for DEFRA (Hansard 2015)

RedCow
Jun-17-2021 @ 9:26 PM                           Permalink
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Unfortunately the helm in this clip could watch a hundred vidios and not make improve their  boat handling.With a newcomer to the Broads you cannot beat a proper practical handover still using the videos prior to arrival.Sufficient time needs to be made available to ensure that the new helm has basic confidence to handle the craft and is aware of the consequences of getting it seriously wrong.As with most things in life practice makes perfect,but you do need to be taught the basics correctly to achieve this..Plus I also believe that there should be a limit on the size of craft available to inexperienced new hirer

flonker
Jun-17-2021 @ 9:47 PM                           Permalink
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A significant post RC worthy of consideration. A positive and constructive contribution to a difficult and complex situation.

Dwile Flonker

Philosophic
Jun-17-2021 @ 10:04 PM                           Permalink
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I am reminded of a book title: "You can't teach a kid to ride a bike at a seminar"

“Stay away from negative people.
They have a problem for every solution.”

? Albert Einstein

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